A Heartfelt Goodbye
Thank you from the bottom of our hearts for trusting us with your beloved pets. Caring for them and being part of your lives has been an honor, and we are forever grateful.
After years of caring for our community's wonderful pets and families, we have made the tough decision to close Oh, Fur Pet's Sake. Our final day of providing services will be April 30th, 2025.
Like many small businesses, we've faced ongoing staffing challenges in an increasingly tight labor market. The strain has become unsustainable because of rising costs, economic uncertainty, and the demands of running a growing company. We've poured our hearts into this business and are incredibly proud of what we've built, but we know it's time to close this chapter.
Effective immediately, we will no longer accept new bookings.
Additionally, booking requests that have been placed but have not yet been confirmed will not be scheduled.
Questions and Answers
Why are you closing?
Unfortunately, ongoing staffing shortages, increased operational costs, and broader economic uncertainty have made it no longer sustainable to keep Oh, Fur Pet's Sake running. We've tried every possible avenue but ultimately decided to close rather than compromise the quality and reliability we promise to every pet parent.
When is your last day of service?
Our final day of pet sitting services will be April 30th, 2025. All services scheduled through this date will be fulfilled as planned.
What happens to my current bookings?
If you have services scheduled before April 30th, 2025, we will continue to provide care as usual. Any services booked beyond that date will be canceled, and no cancellation fees will apply.
If you want to see if your scheduled sitter is available and willing to cover your dates independently, please get in touch with us using the form below. We will happily connect you.
Any new booking requests submitted will not be accepted. Any booking requests that have not yet been confirmed will not be scheduled.
I've already paid a deposit for upcoming services. Will I be reimbursed?
Yes! Any deposits or prepayments for services that will not be fulfilled will be fully reimbursed. Your refund will be returned to your original payment method within 7-10 business days. If you have questions about your specific booking, please get in touch with us directly.
What about my regular/daily services?
Your scheduled services will continue as usual through April 30th, 2025, for our VIP daily clients and regular walkers. After that, you'll need to make alternative arrangements.
Several of our sitters plan to continue pet care independently and may contact you directly. We will also begin transferring accounts to these independent sitters as soon as possible to ensure continuity of care.
Can you recommend other pet care options?
Yes! Many of our sitters have decided to continue pet sitting independently. They are all skilled, experienced, and background-checked professionals. You can contact them via the form below to explore pet sitting options.
How can I get in touch if I have more questions?
Please contact us through the Time to Pet app, the chat function on this website, or email at hello@ohfurpets.com anytime before April 30th, 2025. We're happy to assist however we can.
What will happen to my personal information?
On May 1, 2025 all client information stored in the Time to Pet system will be securely deleted following privacy policies and data protection regulations.
Why can't you keep the business open and scale back?
Scaling back isn't enough to resolve the deeper issues we're facing. Continuing in a reduced capacity would compromise the care and reliability you expect—and that's something we are not willing to sacrifice.
Can I continue using the Time to Pet app to communicate with my sitter after April 30th?
No. After April 30th, the Time to Pet system will be deactivated. If you plan to continue with one of our sitters independently, they will provide you with their contact details and preferred method of communication.
Will Oh, Fur Pet's Sake still be insured and bonded during the transition period?
Yes. Our insurance and bonding will remain in place through our final day of service on April 30th, 2025. After that date, any independent sitters will be operating independently and responsible for their own insurance and policies.
I have a lockbox from Oh, Fur Pet's Sake. Do I need to return it?
No, you may keep your lockbox. We are not collecting them. If you need the lockbox code again, please reach out before April 30th, 2025, and we will provide it.
Will you be offering overnight care until April 30th?
Any overnight bookings already confirmed and scheduled for dates before April 30th will be honored. However, we are not accepting any new overnight requests.
Can I get copies of my pet's care instructions and notes from Time to Pet?
Absolutely. If you'd like a copy of your pet's profile, care instructions, or past visit notes for your records, just let us know before April 30th, and we'll happily provide that for you.
Contact Our Network of Independent Sitters
Many of our sitters have decided to continue pet sitting independently. They are all skilled, experienced, and background-checked professionals. Contact them via this form to explore pet sitting options.